Voicejockeys.com will make every effort to ensure complete customer satisfaction. Our goal is to make sure your voiceover is done properly according to your instructions. If a spot is not done to your liking, we will gladly re-record it. Please pay attention to our Voice Jockeys' hours of operation and their turnaround time. You will be alerted via e-mail when you place your order and again upon completion of your order.
Please make sure your copy fits into your expected recording time. Please help us with any difficult or out-of-the-ordinary pronunciations. You must log in to your account and download your spot within 30 days. (after that point the spots are removed from our servers and are not retrievable.) Re-reads must be requested within a 30 day period from the order date. Any re-read request made after the 30 day period will be treated as a new order. A re-read request due to pronunciation, speed or timing is free of charge. Any re-read request that has a script change is treated as a new script and a new order. If a change request is needed please provide ample time to the talent prior to the deadline of the order. Refund requests will be allowed if the order has been canceled prior to recording or if the talent makes a mistake on the initial read and refuses to correct it.
Voicejockeys.com Licensing Agreement
By purchasing a voiceover from Voicejockeys.com, you are granted a royalty-free, non-exclusive, worldwide license to use the voiceover in your projects without any recurring fees. This license covers all media formats, including but not limited to digital, broadcast, social media, and presentations. You may edit or adapt the voiceover to suit your project’s needs, provided the voiceover is not used in a misleading, defamatory, or unlawful context.